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CRM News Today — CRM industry news, software reviews, platform updates, and marketing insights. Your go-to CRM blog covering HubSpot, Salesforce, Zoho CRM, Pipedrive, and the full CRM landscape. Latest CRM updates, automation news, and enterprise CRM trends.
Close CRM reviewed: built-in power dialer and predictive dialer, voicemail drop, multi-channel email-call-SMS sequences, pricing from $49-139/user, where high call volume SDR teams get unique value, and where the price premium over Freshsales isn't justified.
Nutshell CRM reviewed: four pipeline view types including map and chart, email sequences on Growth plan, Nutshell Marketing add-on, pricing from $16-107/user, strong US-based support reputation, and where the ecosystem and AI features fall behind larger platforms.
Insightly CRM review: Insightly pricing tiers, free CRM plan features and user limits, Insightly Capterra reviews summary, and how Insightly compares to HubSpot and Salesforce for mid-market teams.
Copper CRM reviewed: Gmail sidebar integration, automatic contact capture from emails, Google Calendar and Drive native sync, pricing from $9-99/user, where adoption advantages outweigh feature gaps, and who should choose Copper over Pipedrive or HubSpot.
Monday CRM reviewed: flexible data model, deal-to-project handoff automation, dashboard capabilities, and where email automation, AI features, and sales reporting depth fall short compared to purpose-built CRMs like HubSpot and Pipedrive.
Freshsales CRM reviewed: what Freddy AI scoring and deal insights actually do, built-in VoIP phone capabilities, pricing from free to $59/user, where it delivers strong value vs HubSpot, and where reporting depth and marketing automation fall short.
Microsoft Dynamics 365 Sales review: what the platform delivers for enterprise teams, Copilot AI capabilities, Power Platform integration, pricing at $65-135/user, implementation requirements, where UX and deployment complexity fall short, and who should actually choose it.
Pipedrive LeadBooster reviewed: what the chatbot, live chat, Prospector database, and web forms actually do, how the $32.50/month add-on pricing works, Prospector credit costs at scale, and when LeadBooster makes sense versus dedicated lead generation tools.
Pipedrive for small business: what Essential and Advanced plans include, where the pipeline and email integration genuinely work for small teams, where the lack of a free plan and marketing tools push businesses to HubSpot, and the ideal small business use case.
Zoho Bigin review: what it does, pricing, multiple pipelines, email integration, where it excels for small teams and solopreneurs, and where its simplicity becomes a constraint as teams and processes grow.
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